Welcome email for new client on a SaaS platform with customer support details

Dear [Client],

Welcome to [Company Name]! We are thrilled to have you onboard as a new client and we are excited to be your partner in [what your SaaS platform does].

We understand that starting with a new SaaS platform can be overwhelming, and we want to make the onboarding process as smooth and stress-free as possible for you. Our team of experts is here to help you every step of the way and we are dedicated to ensuring that you get the most out of our platform.

To get started, we have created a comprehensive onboarding guide that will walk you through the process of setting up your account, configuring your settings, and familiarizing yourself with the platform. You can access it by clicking [Onboarding guide link].

We also offer a wide range of support options to ensure that you have all the help you need. You can reach out to our customer support team by:

Email: [Support email address]
Phone: [Support phone number]
Live Chat: [Link to live chat]
Online Knowledge Base: [Link to online knowledge base]
Our support team is available [Support hours] and we will do our best to respond to your inquiries as quickly as possible.

Once again, welcome to [Company Name] and we look forward to working with you.

Best regards,
[Your Name]
[Company Name]
[Phone Number]
[Email]