Product Management Product or feature discontinuation email template

Subject: [Product Name] Discontinuation Notice

Dear [Customer],

We regret to inform you that [Product Name] will be discontinued on [Date]. This decision was not taken lightly, but after careful consideration, we've decided to focus our efforts on other areas of the business.

We understand that this news may come as a disappointment, but we want to assure you that we will be available to assist with any questions or concerns during the transition. We will continue to support [Product Name] until [Date], and you can reach out to us at [Contact Information] if you need help with any aspect of the transition.

We value your business and appreciate your understanding as we make this difficult but necessary change.

Best,
[Your Name]