Product Management Product or feature discontinuation email template

Subject: [Feature Name] Discontinuation Notice

Hello [Customer],

We wanted to let you know that [Feature Name], part of [Product Name], will be discontinued on [Date]. This decision was made as part of our ongoing efforts to improve the overall product experience and streamline our offerings.

While we understand that this news may come as a surprise, we're confident that the remaining features of [Product Name] will continue to meet your needs. If you have any questions or concerns about this change, please don't hesitate to reach out to us at [Contact Information].

We value your business and appreciate your understanding as we make this difficult but necessary change.

Best,
[Your Name]