Product Management Product or feature discontinuation email template

Subject: [Product Name] End of Life Announcement

Dear [Customer],

We wanted to reach out to let you know that [Product Name] has reached its end of life. As of [Date], we will no longer be supporting or providing updates for the product.

We understand that this news may come as a disappointment, but we want to assure you that we will be available to assist with any questions or concerns during the transition. We will continue to support [Product Name] until [Date], and you can reach out to us at [Contact Information] if you need help with any aspect of the transition.

We value your business and appreciate your understanding as we make this difficult but necessary change.

Best,
[Your Name]

Keep in mind that discontinuing a product or feature can be a sensitive issue, so it's important to be clear and transparent about the reasons for the change and offer support during the transition.