email heads up to SaaS clients for an upcoming maintenance without a set date

Subject: [Company Name] Upcoming Maintenance Update

Dear [Client],

We hope this email finds you well. As part of our ongoing commitment to provide you with the best possible service, [Company Name] will be conducting a maintenance update in the near future.

During this time, our platform may be unavailable for a brief period. We apologize for any inconvenience this may cause and we are working hard to minimize the disruption to your workflow.

Please note that we will send a follow-up email with the specific date and time of the maintenance once it has been scheduled. We will also include any relevant information or instructions that you may need to prepare for the maintenance period.

In the meantime, if you have any questions or concerns, please don't hesitate to reach out to our support team. You can contact us by:

Email: [Support email address]
Phone: [Support phone number]
Live Chat: [Link to live chat]
Thank you for your understanding and cooperation in advance. We are confident that these updates will further enhance your experience with [Company Name].

Best regards,
[Your Name]
[Company Name]
[Phone Number]
[Email]