Follow-up email to SaaS clients for an upcoming maintenance after a date is set where they have action items on their end

Subject: [Company Name] Maintenance Update - [Date and Time] - Action Required

Dear [Client],

We hope this email finds you well. This is a follow-up to our previous email regarding the upcoming maintenance update for [Company Name].

We are pleased to announce that the maintenance update has been scheduled for [Date and Time]. During this time, our platform may be unavailable for a brief period. We apologize for any inconvenience this may cause and we are working hard to minimize the disruption to your workflow.

Please note that as part of this maintenance update, there are some action items that we need your assistance with. To ensure a smooth transition and minimize any potential disruption to your workflow, we kindly request that you take the following actions before [Date and Time]:

[List of action items]

If you have any questions or concerns about these action items, please don't hesitate to reach out to our support team. You can contact us by:

Email: [Support email address]
Phone: [Support phone number]
Live Chat: [Link to live chat]
Thank you for your understanding and cooperation in advance. We are confident that these updates will further enhance your experience with [Company Name].

Best regards,
[Your Name]
[Company Name]
[Phone Number]
[Email]